![]() I installed Eero's at my parents house before they were purchased by Amazon without issue. But I have to say that for a premium product, my experience has been totally abysmal. I bought a cheapo Netgear router from best buy to get me through until my Eero's are fixed. I tried to call Eero today but sat on hold for an hour and had to move on to other things in my schedule. I sat on the phone with Eero this weekend for over an hour and they tried to "push" a new network configuration to my Eero, that did not work.I've tried deleting and reinstall the Eero app.I've tried turning off bluetooth and wifi and waiting.I've tried three different devices with the app, two iPhones and one iPad.I've tried setting up both Eero's as the gateway, neither moves past the same spot referenced above.I've connected the ethernet from my modem straight into a computer to confirm internet is live and working.The Eero light does turn solid blue, indicating a pair but the app never progresses. Despite many, many attempts, I cannot get the app to move on past the "Looking for Eero devices." screen. So, I deleted the network from my Eero app entirely and hard-reset the gateway Eero and unplugged my second Eero. After replacing my Spectrum modem, my Eero network would not come back online. Looking for some help from the community regarding Eero setup.
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